Return and Refund policy


All sizes are approximate and no refunds. Credit or exchange at The Rug Warehouse & More only. Credit is valid for 120 days. All sales are final. All items sold as is. Special orders, and custom made orders are considered final sale items, from the time customer places order. Any cancelled special or custom orders, for whatever reason, are subject to forfeiture of entire deposits or 50% of total invoice whichever is higher. Custom made orders and work is not refundable & cannot be returned. Returns of any sort are unacceptable without the express written consent of The Rug

Warehouse & More management. All returned merchandise is subject to re -stocking charges of 50% of total invoice. Charges for repair,

delivery, padding, installation, and cleaning are not refundable. Merchandise must be fully paid for before leaving the premises of The Rug

Warehouse. The digital images we display have the most accurate color possible. However, due to differences in computer monitors, we

cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns

and colors may vary according to size.